- School Year Registration -

RKSA - has 5 payment dates (swim periods) during the school year, and one (1) swim period in the summer.  Our simplified auto renewal process allows currently enrolled swimmers to keep their same time slot for the upcoming swim period. If YOU decide to drop, at the point we will offer your time slot to another swimmer.  It's super simple to keep swimming all year round once you do get enrolled in a time slot.  The goal of our program is for families to bring all their children at the same time, however when starting initially in the program that is not always possible.  Swimmers can move their time slots in a given swim period if an opening occurs. 

                      Payment #4 & #5 - pricing and dates are below.  Current swimmer can renew their current time slot! 

Drop/Cancellation Policy:
2 Options if you want to Cancel:  Includes during Covid-19.

A) Credit to your account, less a $20 drop fee per person (with 48 hours notice).  There is no time limit to use your credit, but you are forfeiting the class/time slot so once you return, you are subject to current openings.  
B)  Refund Check:  There is the $20 drop fee per person, and a $10 administrative fee ($30 total ) for mailing a check, or refunding through PayPal or Credit Card. 

MEDICAL SITUATION/EXTENSIVE LEAVES:                                                                                                                                                  How do you handle the situation when you want to retain your day/time slot? This is a commonly asked question, as children have accidents, or families need to suddenly leave town to assist with a family emergency.  If you want to keep the class, you have to pay for the class. You are not credited for any classes as we are holding your time slot.  If the medical situation or absence is long, you have the option to Cancel.  See the cancellation policy above. 

MAKE-UP POLICY:
School Year Policy:  We do not offer make-ups for any reason during the school year, including Covid-19 absences.   All classes are full in the school year since 99% of our customers come after school.  Swimmers benefit from the lower teacher:student ratio when other swimmers are absent.  You are paying for a 4:1 ratio in Group Swim Lessons, and often there are not 4 swimmers in attendance.  
Summer Policy:  We do offer one make-up (when possible) in the summer if you swim 1x/week; 2 make-ups if you swim twice a week. During the summer we typically are open three mornings a week, so we have the flexibility of scheduling a set make-up day and time.    

Payment  Late Fees:
THERE IS A $15 LATE FEE FOR PAYMENTS MADE AFTER THE POSTED DUE DATE.  WE SEND NUMEROUS EMAIL NOTICES
TO  REMIND CUSTOMERS OF THE RENEWAL DUE DATE.  THANKS FOR UNDERSTANDING!!!!